Last Updated: August 25, 2026

At FlexNovels, we respect your privacy and are committed to protecting the personal information you provide when using our website, services, and features.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

By using FlexNovels, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use FlexNovels, we may collect the following types of information:

Information You Provide

When you create an account, publish a novel, save a book, purchase coins, contact us, or use other features of our website, we may collect information such as:

• Your name or username
• Email address
• Account login information
• Profile information
• Books, chapters, comments, reviews, or other content you submit
• Information relating to your saved books or reading activity
• Payment and transaction information
• Communications you send to us

We do not intentionally collect sensitive personal information unless it is necessary for a specific service and provided lawfully.

Automatically Collected Information

When you visit FlexNovels, certain information may automatically be collected, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Books or chapters viewed
• Approximate location based on IP address
• Date and time of visits
• Referring website
• General website usage and interaction information

We may use cookies and similar technologies to help operate and improve our website.

2. How We Use Your Information

We may use the information we collect to:

• Create and manage your account
• Provide access to books, chapters, and other website features
• Process payments and transactions
• Manage virtual coins or other digital purchases
• Save and display your reading library
• Allow authors to publish and manage their content
• Improve the performance and functionality of FlexNovels
• Personalize your experience
• Respond to questions, requests, and support inquiries
• Send important account or service-related notifications
• Detect and prevent fraud, abuse, spam, and unauthorized activity
• Maintain the security of our website
• Analyze website usage and trends
• Comply with applicable laws and legal obligations

3. Cookies and Similar Technologies

FlexNovels may use cookies, pixels, local storage, and similar technologies.

Cookies may help us:

• Keep you signed in
• Remember your preferences
• Maintain your reading or account settings
• Understand how visitors use the website
• Improve website performance
• Provide certain website features
• Maintain security

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may cause some features of FlexNovels to stop working correctly.

4. Accounts and Login Information

If you create an account on FlexNovels, you are responsible for keeping your account credentials secure.

If you use a third-party login service, such as Google Sign-In, certain information may be provided to us by that service according to your permissions and its privacy policy.

We use account information to authenticate you, maintain your account, and provide the services associated with your account.

5. Payments

FlexNovels may use third-party payment processors to process payments for coins, subscriptions, or other services.

Payment information may be processed directly by the relevant payment provider. We may receive information such as the transaction amount, transaction status, payment reference, and other information necessary to confirm and manage your purchase.

We do not store payment card numbers or security codes on our own servers.

Payment providers may have their own privacy policies and terms governing how they process your information.

6. Virtual Coins and Digital Purchases

FlexNovels may offer virtual coins or similar digital credits that can be purchased and used to access certain content or features.

We may maintain records of:

• Coins purchased
• Coins used
• Transaction dates
• Transaction amounts
• Related account information
• Content or features accessed using coins

Virtual coins are digital credits intended for use within FlexNovels and do not represent cash, currency, or ownership of the underlying content unless expressly stated otherwise.

7. Information About Authors and Published Content

If you publish novels, chapters, comments, or other content on FlexNovels, information that you choose to make public may be visible to other users.

This may include your:

• Author name or pen name
• Profile information
• Published novels
• Chapters
• Author biography
• Comments or other publicly submitted content

Please avoid including personal information in publicly visible content that you do not want other users to see.

8. How We Share Information

We do not sell your personal information as a standalone product.

We may share information with trusted third parties when necessary to operate FlexNovels, including:

• Payment processors
• Hosting and infrastructure providers
• Website and security service providers
• Analytics providers
• Authentication providers
• Email and communication service providers
• Professional advisers where necessary
• Government authorities or law-enforcement agencies when legally required

We only share information where there is a legitimate reason to do so, such as providing a service, protecting the website, processing a transaction, or complying with the law.

9. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website or internet transmission can be guaranteed to be completely secure.

You should also take reasonable steps to protect your account, including keeping your password confidential and avoiding sharing your login information with others.

10. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Maintain your account
• Provide our services
• Maintain transaction records
• Resolve disputes
• Prevent fraud and abuse
• Comply with legal obligations
• Enforce our agreements
• Protect our legal rights

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

11. Children’s Privacy

FlexNovels is not intended to knowingly collect personal information from children in violation of applicable law.

If you are a parent or guardian and believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review and take appropriate action.

12. Third-Party Links

FlexNovels may contain links to third-party websites, services, advertisements, or platforms.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party service before providing them with personal information.

13. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request restriction of certain processing
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Request a copy of certain information
• Close or delete your account, subject to applicable legal and operational requirements

Some requests may be subject to legal or other limitations.

To exercise a privacy right, please contact us using the contact information provided below.

14. Communications

We may send you service-related communications, including account notifications, transaction confirmations, security alerts, and important updates about FlexNovels.

Where required by law, we will provide appropriate options to manage promotional communications.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we may update the Last Updated date at the top of this page.

We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact FlexNovels through our website’s contact page or the official support contact provided by FlexNovels.

Website: flexnovels.com

Privacy Contact: Please use the official FlexNovels contact/support channel or ferro@flexnovels.com

17. Acceptance

By using FlexNovels, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.